Today we learned the basics on customer service...and the presentation of our farm stand.We learned how to aide our customers and to make our stand seem more appealing to them in many ways.First we figured out what we could do to help us help them..Such as being honest, authentic and giving interesting information about our products.We made a set of Customer Service policies for Growing GReen Works including being positive when speaking with customers, building relationships with our customers and doing our business with a smile (not a corny one a real one) .We also learned tips in merchandising to increase our sales at the stand like making displays look abundant and handing people information relating to what we are talking about. What a great day...:) peace Jordan and Abdi
Comments